Internet Service

Deliver seamless digital experiences with high-speed reliable internet service. Here are a few points to consider:

• PACK EXPO Services (PES) is the Official Service Contractor for PACK EXPO International. The Utility Services provided by McCormick Place Technology Services are being processed by PES. McCormick Place Technology Services rates have been adjusted to include a cumulative Service Charge. McCormick Place Technology Services is not responsible for errors or omissions for services requested, or payments made to PES or refunds due from PES.
• To receive advance rate, all orders, payment and accurate floorplan must be submitted by September 2, 2026.
• Please refer to the Internet Terms and Conditions page for the cancellation policy. Refer to show Terms and Conditions for additional information.

Network Security 

Please be aware that the McCormick Place staff provides no services around securing your data network. Referenced in our Terms and Conditions for Service is the following: 

10. Internet Security Disclaimer. The Authority does not provide security, such as, but not limited to, firewalls, for any Internet service it provides. It is the sole responsibility of the Customer to provide any necessary security. With execution of this document, Customer agrees to the Terms and Conditions of this Agreement and will hold the Authority, it’s board members, officers, employees, agents, and consultants harmless for any and all liabilities arising from the use of non-secured Internet services. 

Our bandwidth delivery should be treated as you would any Internet provider’s service. You will need to manage your own data and network security. 

To provide some assistance to that end, please review the following helpful tips: 

• Ensure that your computers have the latest Anti-Virus updates, ideally before arriving on site 
• Apply all of the most recent operating system patches, ideally before arriving on site 
• Utilize firewall software on all connected devices 
• Utilize your own physical firewall(s) on each key VLAN 
• Report issues immediately to both show management and facility IT representatives. 
• Ensure that you do not attempt to troubleshoot physical issues by relocating network cables to a different switch, port, or wall jack 
• Make sure you have the permissions for administrative rights for computers on which you might need to install programs or  modify settings. 
• Be aware that the facility’s wireless network will have peer-to-peer turned off for security purposes. This can have an impact if wanting to utilize a wireless printing solution or work with IOT devices. The best options for printing are to either print with a wired network or utilize a printer that supports cloud printing such as Google Cloud Printing or a third-party cloud print service. For Alexa and other IOT devices, internet mirroring via virtual assistants and other IOT devices is not possible on the facility wireless network. You must have your own dedicated Wi-Fi configured to accept these devices. 

Please review the FTC’s guidance for securing a wireless network. Although this document is meant for the home user, many of the same concepts will hold true; 

https://www.consumer.ftc.gov/articles/0013-securing-your-wireless-network

If you have any questions, please contact the Technology Services Department during the ordering process. We work closely with our customers to ensure that they have the best experience possible. We strive to provide a top caliber and very safe experience, however, please understand that we are unable to provide guarantees or warrantees against malicious activities, and we are unable to provide guidance on what services or hardware you should use for network security