Internet Service

Straight Time: $127.00 - Monday - Friday, First 8 hours 6:00 am - 10:00 pm 

Overtime: $181.00 - Monday - Friday, After first 8 hours and 10:00 pm - 12:00 am; Saturday, 6:00 am - 12:00 am

Double Time: $236.00 - Monday - Friday, 12:00 am - 6:00 am; Saturday, 12:00 am - 6:00 am; All day Sunday and Holidays

 

When placing an order, pay particular attention to the deadline date. If you place your order by the deadline date, you will save money. Orders received after the deadline date or orders received without full payment will be billed at the standard rate. 

 

The Advance rates apply when your complete order and payment are received by us on or before the deadline date. The Standard rates apply to all orders received after the deadline date (Late Order), orders received before the deadline date without full payment and floor plans (Partial Order), and all orders placed or changed on site (On-Site Order). 

 

A complete order contains all of the following elements: 

 

During the event you will receive an On-Site Invoice for your technology services including itemized inbound labor and non-itemized tear out labor. You will remit payment for the On-Site Invoice at this time. 

 

Network Security at McCormick Place and Wintrust Arena 

Please be aware that the McCormick Place staff provides no services around securing your data network. Referenced in our Terms and Conditions for Service is the following: 

<p style="" margin-left:"="">10. Internet Security Disclaimer. The Authority does not provide security, such as, but not limited to, firewalls, for any Internet service it provides. It is the sole responsibility of the Customer to provide any necessary security. With execution of this document, Customer agrees to the Terms and Conditions of this Agreement and will hold the Authority, it’s board members, officers, employees, agents, and consultants harmless for any and all liabilities arising from the use of non-secured Internet services. 

Our bandwidth delivery should be treated as you would any Internet provider’s service. You will need to manage your own data and network security. 

To provide some assistance to that end, please review the following helpful tips: 

• Ensure that your computers have the latest Anti-Virus updates, ideally before arriving on site 
• Apply all of the most recent operating system patches, ideally before arriving on site 
• Utilize firewall software on all connected devices 
• Utilize your own physical firewall(s) on each key VLAN 
• Report issues immediately to both show management and facility IT representatives. 
• Ensure that you do not attempt to troubleshoot physical issues by relocating network cables to a different switch, port, or wall jack 
• Make sure you have the permissions for administrative rights for computers on which you might need to install programs or modify settings. 
• Be aware that in most cases the facility’s wireless network will have peer-to-peer turned off for security purposes. This can be an impact if wanting to perform actions such as wireless printing. To protect yourselves and your attendees, it is better to leave that setting in place and either print with a wired network, or utilize a printer that supports cloud printing, including (but not limited to) Apple AirPrint, Apple iCloud printing, or Google Cloud Printing. 

Please review the FTC’s guidance for securing a wireless network. Although this document is meant for the home user, many of the same concepts will hold true; 

https://www.consumer.ftc.gov/articles/0013-securing-your-wireless-network 

If you have any questions please contact the Technology Services Department during the ordering process. We work closely with our customers to ensure that they have the best experience possible. We strive to provide a top caliber and very safe experience, however, please understand that we are unable to provide guarantees or warrantees against malicious activities, and we are unable to provide guidance on what services or hardware you should use for network security. 

 

INTERNET SERVICE 

Complimentary wifi is available in the exhibit hall but if you are streaming a presentation or require higher bandwidth – you should order internet.

We also offer a full menu of Wired and Wireless Internet to meet a wide range of technical needs and budgets. All services include 24-hour access through the move-in, event and move-out. The Technology Services department will work with you and your staff to meet your technical needs. If you have Internet questions, call (972) 580-9000 or E-mail: exhibitorservice@theexpogroup.com. 

Please note: 
The State of Illinois and the City of Chicago require a non-exempt telecommunications tax for all telephone and Internet Services. These taxes are excise, and are not resale or sales tax exempt. 

 

Restrictions on Use of Outside Wi-Fi Equipment 

McCormick Place provides a robust highly-effective wireless solution which uses top of the line Cisco Access Points, Controllers, and the Cisco Prime Network Control System. For high density applications, we may augment the permanent system with additional Cisco wireless access points. McCormick Place has made this investment in order to offer our events the best possible wireless network solution. Deployment of unregulated outside wireless networks and equipment will decrease the overall quality of wireless internet in the facility. Under the best of circumstances, there are limited channels which all wireless equipment must operate on. When competing networks are placed in the same space, users encounter degraded service or the inability to access available networks. McCormick Place may offer a waiver to allow an exhibitor or show manager to provide their own wireless access point. A waiver will only be provided under the following conditions: 

• The exhibitor or show manager must register their access point(s) using the McCormick Place Wi-Fi Waiver Form, and provide all required information at least 14 days in advance of the first move-in day for the show. 
• The exhibitor or show manager must purchase a 6 Mbps or greater dedicated service from the facility for use with the access point. 
• Any approved access points must be capable of manual power output and channel selection adjustments. 
• The exhibitor or show manager must configure the approved access point to the requirements specified by the facility. 
• Notwithstanding our best efforts to eliminate interference, if the exhibitor or show management provided unit interferes with the facility’s Wi-Fi system, the user will be required to disable it. If the access points were registered with the facility, the user will receive a refund for their wired service (excluding any labor to set up their equipment) and be allowed to purchase Wi-Fi service on the facility network. 
• If an exhibitor or show manager is found to be operating a non-approved wireless network using a McCormick Place wired service, the wired service will be terminated. 
• Exhibitors or show managers who are granted a waiver will not have access to the facility Wi-Fi network for areas outside their broadcast area unless they purchase those services from the facility.

 

 

Wireless Access Point Waiver 

McCormick Place is the exclusive provider of wired and IEEE Standard 802.11 Wireless (Wi-Fi) Internet Services in all McCormick Place Facilities except for the McCormick Place Hyatt Hotel and the Marquis Marriott Hotel. 

McCormick Place may offer a waiver to allow an exhibitor to provide wireless service within their own booth/contracted space. A waiver will only be provided under the following conditions: 

• The exhibitor must register their access point(s) using the McCormick Place Wi-Fi Waiver Form, and provide all required information at least 30 days in advance of the first move-in day for the show. 
• The exhibitor must purchase a 6 Mbps or greater dedicated wired internet service from the facility. 
• Any approved access points must be capable of manual power output and channel selection adjustments. 
• The exhibitor must configure the approved access point to the requirements specified by the facility. 
• Notwithstanding our best efforts to eliminate interference, if the exhibitor provided unit interferes with the facility’s Wi-Fi system, the exhibitor will be required to disable it. If the access points were registered with the facility, the  exhibitor will receive a refund for their wired service (excluding any labor to set up their equipment) and be allowed to purchase Wi-Fi service on the facility network. 

If an exhibitor is found to be operating a non-approved wireless network using a McCormick Place wired service, their wired service will be terminated. 

Exhibitors who are granted a waiver will not have access to the facility Wi-Fi network for areas outside their broadcast area unless they purchase those services from the facility.