You can return to this information at any time by clicking Important Info About Ordering Audio Visual at the top of the order page.
AV can help make your booth stand out, provide dynamic content, and enhance your brand. Just keep these points in mind when ordering any AV equipment:
DELIVERY AND LABOR CHARGES
- AV Equipment will not be delivered to unattended booths. An authorized representative must be present to sign for delivery.
- Labor charges (15% with a $195.00 minimum charge) include delivery, setup, on-site service, removal and pickup.
- In union-regulated cities, labor rates may vary based on local requirements.
SALES TAX
- Sales tax applies to all equipment and labor where required.
- The prevailing sales tax rate at the time of credit card charge will be applied.
- If tax-exempt, submit a valid exemption certificate for the event state. Chicago events also require Form 7550.
CANCELLATION POLICY
- All cancellations must be submitted in writing.
- Cancellations made less than 10 days before move-in will incur a 100% charge.
WALL MOUNTING
- Minimum 1 hour each for Installation and Dismantle
- ST Hours - $218.50 - Monday - Friday, 8:00am - 4:00pm
- OT Hours - $327.75 - Monday - Friday, 4:00pm - 8:00am; All day Saturday and Sunday
- DT Hours - $436.50 - All Holidays
- Add 2 hours of labor per monitor for labor. Additional charges apply for mounts above 5’ height. Contact us for a quote.
- Exhibitor must unsure mounting hardware is pre-attached to the structure. TEG is not responsible for this.
ADDITIONAL NOTE
- Delivery/pickup times may vary in union venues.
- Pricing covers the full show duration; equipment is delivered the day before show opening.
- Early ordering is recommended to ensure availability.
- Accessories (digitizers, cartridges, surge protectors, paper, etc.) available upon request.
- For a copy of the Damage Waiver, please contact us. Signing the form confirms acknowledgement of equipment loss/damage terms.