All orders placed through The Expo Group are subject to a 15% or $45 minimum Convenience Fee. This charge will be applied to your order during checkout.
For your upcoming event at the Boston Convention Center you will have (2) two options for ordering your Electric and Internet Services. You may order directly from the exclusive Electric and Internet Service Provider at the Boston Convention Center or for a small cost difference, you may order through The Expo Group, your Single Source Solution.
Deliver seamless digital experiences with high-speed reliable internet service. Here are a few points to consider:
- To qualify for the discount, your order, including full payment and a floor plan showing the main service and distribution points (if applicable), must be received by the deadline. Orders submitted after the deadline or without payment will be charged the standard price and are subject to availability. The pricing for your internet order is based on the date the floor plan is received.
- Note: Linear booths with standard placement (back center of booth) do not require a floor plan.
- Internet floor plans received by The Expo Group after October 31, 2025 will incur an additional $300.00 expedite fee, in addition to the standard pricing for Internet.
- Please note that for any mission-critical use (web-based presentations, streams, etc.) a hardwire connection with dedicated service is recommended.
- Cancellations received 10 days or less before the first day of exhibitor move-in will be billed at 100%.
FREQUENTLY ASKED QUESTIONS
I ordered a Managed Service that required IP Addresses. How and when do I receive this information?
When you are onsite and ready to configure your computers, please visit the Exhibitor Services desk to retrieve your IP Information.
Do you have wireless internet?
The MCCA offers free wireless internet service throughout meeting rooms, lobbies, and expo halls; just open your internet browser and look for the BCEC Wireless Network. This service is designed for casual users and not guaranteed. If you are relying on the internet to showcase your product or
services we strongly recommend a wired internet connection for guaranteed service.
I see that you don’t offer hubs for sale. What is the difference between a hub and a switch? Can I bring my own hub or switch?
The MCCA offers switch devices for sale instead of hubs because switches are known to provide better performance with a lower failure rate. Exhibitors are welcome to provide their own hub or switch for all internet services.
What is bandwidth and how do I know how much I need?
Bandwidth is the “size of the pipe” that data can traverse. The bigger the bandwidth, the faster data can be transferred. To find out how much bandwidth you require, please consult with a technical representative in your company or look for program specifications listed with any demonstrations or downloads you plan to run.
I need to access my company’s network while I’m exhibiting at your facility. Which service will allow me to do this?
Exhibitors who need to connect remotely to their company’s network using a VPN (Virtual Private Network) with authentication information like passwords, certificates, or “tokens” can do so with any of our services, however they should confirm with their IT department for the use of DHCP
or public IP address requirements.
What is a VLAN?
A VLAN (Virtual Local Area Network) allows a network of computers to behave as if they are connected to the same service even though they may actually be physically located in different areas around the facility. One of the biggest advantages of a VLAN is that when a computer is physically moved to a different location, it can stay on the same VLAN without any hardware reconfiguration.
I ordered a switch and cables, how and when do I get them?
When you are ready for your switch and internet cables, please visit the Exhibitor Services Desk.